While AI’s impact on the workforce is clearly top-of-mind for most organizations, executives have many additional questions which need to be addressed to clarify the impact of the technology on their business models, processes, products and services – and their market and competitive position under different AI adoption scenarios. The exact question set varies by…
Leaders in public sector organizations are facing ever-increasing demands and expectations from their constituents to deliver services more effectively and efficiently, to streamline processes, improve productivity, reduce costs, and improve customer satisfaction all the while dealing with limited resources in terms of personnel and budgets. In this environment, innovation – and, more specifically, accelerating the…
With so much interest and activity around innovation workshops, design thinking workshops and other forms of event-based idea generation (ideation) sessions in support of digital transformation initiatives, it’s time to re-visit the age-old Post-It’s versus software debate. Of course, a well-run ideation session using Post-It’s will trump a less-effectively run session using software every time,…
Last year, my predictions for digital transformation were focused on the core DNA that organizations needed to put into place to achieve world-leading performance and results in digital transformation. In addition to perennial themes such as leadership, people and cultural competencies, these new strategic themes for digital transformation included disruptive technologies, platform business models, digital…
Platform business models allow enterprises to set up powerful industry-focused, cloud-based ecosystems for value exchange and innovation among participants. After their initial debut in the tech sector, they’re now appearing across almost all industry verticals, including finance, healthcare, manufacturing, public sector, telecom, transportation and utilities. In “Platform business models: A primer”, I wrote about how…
What started as a role close to that of the CMO has now evolved into something far-more expansive – reaching into corporate strategy, innovation, technology and operations. With many organizations now three to five years into their digital transformation strategies, the role of the Chief Digital Officer (CDO) has been rapidly evolving and maturing alongside.…
We’re at the beginning of another “Kodak moment” as the world shifts more and more towards bitcoin and cryptocurrencies. As the world transforms, the lessons from the California gold rush may help you put your best foot (or shovel) forward. With bitcoin crossing the $4K mark and the market cap for cryptocurrencies currently residing around…
While there are perennial capabilities and skills that are required for business success – investment, leadership, culture, change management, governance – digital transformation requires new capabilities that organizations need to acquire and develop mastery around. With most organizations now several years into their digital transformation journeys, many are looking to measure progress, gauge maturity, and…
While there are perennial capabilities and skills that are required for business success (e.g. investment, leadership, culture, change management and governance), digital transformation requires new capabilities that organizations need to acquire and develop mastery around. With most organizations now several years into their digital transformation journeys, many are looking to measure progress, gauge maturity, and…
If you’re leading a corporate innovation program for your organization, or you’re part of the core innovation team, one of the key considerations after it’s been up and running for a while is how to continuously improve and refine the program over time. While there’s a lot of attention paid to how to design and…